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Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. Once tickets for an event are… Show more (+)
Improve your event management with Waiting List AddonIntroducing Waiting List Addon, the perfect solution for seamlessly managing high-demand events. This advanced WordPress plugin is designed to add advanced functionality to your event management toolkit. Once tickets for an event are fully booked, the Waiting List Addon steps in, offering a sophisticated waiting list system. This feature allows interested attendees to join the waiting list once tickets are sold out.What makes Waiting List Addon unique is its intelligent booking priority system. This system ensures a fair and efficient process for transferring people from the waiting list to the main participant list. Priority is determined based on the order in which bookings are made, which ensures a transparent and orderly way of managing ticket availability.With Waiting List Addon, you not only manage ticket sales, but also improve the attendee experience by providing clear and fair opportunities to those who initially missed out. This is an essential addition for any event organizer who wants to streamline the ticketing process and improve customer satisfaction.Effective ticket management for high-demand eventsUser-friendly waiting list system for sold out eventsClear and orderly transfer of participants from the waiting listGreater impressions and satisfaction of participants Show less (-)
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 | SupportCandy Reports - 3.1.0 | 3,00 $ | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with SupportCandy Reports' advanced reporting features. Gain comprehensive visibility into your customer service activities and make improvements with ease.Comprehensive selection of reportsView a wide range… Show more (+)
Unlock the power of data with SupportCandy ReportsStrengthen your business with insightful data and analytics with SupportCandy Reports' advanced reporting features. Gain comprehensive visibility into your customer service activities and make improvements with ease.Comprehensive selection of reportsView a wide range of reports tailored to better understand your support activities:Report overview: Monitor ticket flow, noting trends in both creation and resolution.Agent response analysis: Evaluate your agents' response with metrics such as initial response time and average response time.Solution time analysis: track the time it takes your team to resolve issues, thereby ensuring efficiency.Interaction analysis: Find out the average number of interactions required to process applications.Client satisfaction: Measure customer satisfaction with survey ratings.Custom field analysis: Generate customized reports based on specific custom fields such as category, priority, dropdown, and more.Flexible reporting periodsChoose from predefined time frames or define your own custom scope to generate reports that meet your needs. Available options include Today, Yesterday, Last 30 Days, This Quarter, and more.Advanced filtering optionsIncrease report precision with customizable filters, similar to ticket filters in the ticket list. Customize your reports to show specific categories, such as "Pre-Sales Questions," and save filter settings for future use, ensuring streamlined reporting. Show less (-)
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